Customer Service

We want you to be happy with every visit. Call us toll-free at 1-800-555-0199, Monday to Friday, 8:00 AM to 6:00 PM Pacific Time, e-mail us at customerservice@lucky-aide.com, or send us a message.

Pharmacy questions: pharmacy@lucky-aide.com  |  Lucky Card: luckycard@lucky-aide.com

Frequently Asked Questions

What is your return policy?
Bring the item and your receipt to any Lucky Aide store within 30 days for a full refund. Prescriptions can't be returned.

Do you accept manufacturer coupons?
Yes, one manufacturer coupon per item. We don't accept Internet-printed coupons.

Can I order online?
Not yet. Online shopping is coming soon! Until then you can refill prescriptions and order photo prints online.

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